Refund and Returns Policy

Welcome…

This explains the rules regarding the deposit amount applicable to the reservation of the rooms you have withdrawn.

If you cancel your reservation more than three days prior to your reservation date, you will be entitled to the full advance payment.

If you cancel the reservation more than three days prior to the reservation date, you will only be entitled to half of the full advance payment.

If you withdraw on the day of your reservation, you will not be entitled to the advance payment.

If you book through a hotel offer, you will not receive your advance payment back.

The advance amount related to your room reservation will not be returned to you for any reason after your arrival and registration at the hotel.

Ways you get paid

Funds will be credited to your bank account within 3 business days of your request for a refund.

You can easily forward your bank account details to us through our website.

You can also get the amount in your bank account by forwarding your details to our WhatsApp.

From the amount due to you, the service charges related to bank money transfer will be deducted from your amount.

This coupon can be used for any hotel in the hotel network related to our company.

This coupon is valid for 180 days.

The coupon number you receive is relevant to you and only valid for you. Therefore, do not give the coupon number you receive to anyone.

You can get the corresponding amount as Daraz gift cards.

These gift cards are directed to your email.

If there is any problem related to your refund, please email us at info@booknet.lk or our phone number 0784959468 for additional information.

Thank you so much.