Welcome to Booknet.lk. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

  • Personal Information – Name, email, phone number, and payment details when making a booking.
  • Booking Information – Hotel details, check-in/check-out dates, and special requests.
  • Technical Data – IP address, browser type, device information, and cookies for website functionality.
  • Communication Data – Any messages, inquiries, or feedback you provide through our contact forms or customer support.

2. How We Use Your Information

We use your information to:

  • Process hotel bookings and manage your reservations.
  • Send booking confirmations, updates, and customer support responses.
  • Improve our website experience and personalize content.
  • Prevent fraudulent transactions and enhance security.
  • Provide promotional offers (only if you opt-in).

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. Your payment information is encrypted and processed securely.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Hotels & Service Providers – To confirm your booking and provide services.
  • Legal Authorities – If required by law or to prevent fraud.
  • Marketing Partners – Only if you consent to receiving promotional content.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, track site usage, and improve our services. You can disable cookies through your browser settings, but this may affect site functionality.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of promotional emails at any time.
  • Request a copy of the data we hold about you.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about our Privacy Policy, please contact us:

📧 Email: Info@booknet.lk
📞 Phone: +94 78 7 300 777

By using Booknet.lk, you agree to this Privacy Policy. Thank you for trusting us with your travel bookings! 😊