Frequently asked questions

Booknet.lk is an online hotel booking platform that helps you find and book accommodations across Sri Lanka. We offer a variety of options, from budget rooms to luxury villas.

Simply search for your preferred location, choose your stay, select your check-in and check-out dates, and confirm your booking instantly.

Yes! Searching for hotels and making bookings through our platform is completely free.

Enter your travel dates, choose a hotel or villa, and follow the simple steps to complete your reservation.

Yes, but creating an account allows you to track your bookings and receive exclusive deals.

Yes! After completing your booking, you’ll receive a confirmation email with all the details.

Cancellation and modification policies vary by property. Please check the terms before booking.

We accept credit/debit cards, bank transfers, and online payment gateways. Some hotels also allow pay-on-arrival.

No, we provide transparent pricing. All applicable taxes and charges are displayed before you confirm your booking.

Refund policies depend on the hotel. Please refer to the hotel's cancellation terms before booking.

Check-in and check-out times vary by hotel. You can find this information in the hotel details section.

Yes, but additional charges may apply. Contact the hotel directly for availability.

This depends on the hotel's policy. You may request early check-in or late check-out when booking.
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