Welcome to Booknet.lk. These Terms and Conditions govern your use of our website and services. By accessing or using Booknet.lk, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Introduction

Booknet.lk is an online hotel booking platform that allows users to browse, compare, and book accommodations in Sri Lanka. We act as an intermediary between guests and accommodation providers.

2. Booking and Payment

  • All bookings are subject to availability.
  • Prices displayed on our website are final unless stated otherwise.
  • Payments must be made using the available payment methods (credit card, bank transfer, or cash upon arrival where applicable).
  • Additional charges may apply for extra services requested by the guest.

3. Cancellation and Refund Policy

  • Cancellation policies vary depending on the hotel or villa you book. Please check the specific cancellation policy before confirming your reservation.
  • Refunds, if applicable, will be processed according to the provider’s terms. Some bookings may be non-refundable.

4. User Responsibilities

  • You must provide accurate information when making a booking.
  • You agree to abide by the accommodation provider’s rules and policies during your stay.
  • Any damages caused to the property during your stay may result in additional charges.

5. Accommodation Provider Terms

  • Hotels and property owners are responsible for maintaining accurate information about their listings.
  • Booknet.lk is not liable for any misrepresentation or service issues arising from third-party accommodation providers.

6. Limitation of Liability

  • Booknet.lk acts only as a booking platform and does not own or operate any accommodations.
  • We are not responsible for any losses, injuries, or damages resulting from your stay at a booked property.

7. Privacy Policy

  • We respect your privacy and handle your personal data according to our Privacy Policy.
  • Your payment details are securely processed through our payment gateway.

8. Modifications to Terms

  • Booknet.lk reserves the right to modify these Terms and Conditions at any time.
  • Any changes will be updated on this page, and continued use of the website implies acceptance of the revised terms.

9. Contact Us

If you have any questions regarding these Terms and Conditions, feel free to contact us:

📧 Email: Info@booknet.lk
📞 Phone: +94 78 7 300 777